FAQS
What is HeartCode?
HeartCode is a fashion and lifestyle brand that merges futuristic, AI-inspired design with human emotion. We create apparel and accessories that reflect a world where technology and humanity grow together with creativity, compassion, and purpose.
Where do you ship?
We currently ship within the United States and to select international countries. If your location isn’t supported at checkout, feel free to contact us at taylorvogt57@gmail.com and we’ll do our best to assist.
How long does shipping take?
- Processing Time: 1–3 business days
 - US Delivery Time: 3–7 business days
 - International Orders: 7–21 business days depending on location
 
You’ll receive tracking information via email once your order ships.
What’s your return policy?
We accept returns within 30 days of delivery, as long as items are unworn, unwashed, and in original condition. To start a return, email us at taylorvogt57@gmail.com with your order number.
Are your designs original?
Yes all of our designs are original and created to reflect the unique identity of HeartCode. We draw inspiration from biometric patterns, sleek circuitry, and themes of AI-human collaboration.
Do you offer unisex options?
Many of our styles are designed to be unisex or gender-inclusive. Be sure to check product descriptions for sizing info, or reach out if you have questions we’re happy to help!
Can I cancel or change my order?
If you need to cancel or edit your order, please contact us within 12 hours of purchase. After that, it may already be in processing or shipping stages.